Helping Seniors with new technology

Helping Seniors Stay Connected With Technology

As technology continues to change, it can become frustrating to keep up with new features, settings, and updates. We have experienced this with our own families and understand how important it is to keep devices familiar, while using new technology like Alexa to help with calling and scheduling.

InSite provides in-home tech support for seniors and families in Tacoma and the South Sound. Our technicians help personalize your devices, set up new technology like smart home devices, and simplify settings so your technology is manageable. We also take the time to walk clients through their devices so they feel confident to start using their new technology. When we leave, our commitment to you is that we are available for your questions down the road. InSite looks forward to being your technology partner.

Call InSite today at (206) 251-8313 for your Free Consultation!

In-home tech consultation for seniors reviewing settings

A Personalized Approach to In-Home Tech Support

Every family’s technology needs are different, so we begin with a complimentary pre-visit consultation to better understand your specific goals. From that conversation, we create a clear plan and schedule an in-home visit to configure and personalize your devices.

After the setup is complete, we take the time to ensure you feel confident and comfortable using your technology.

In-home device configuration and support visit

We Often Help With

  • Adjust phone settings to manage unwanted calls and messages
  • Adjust notifications to reduce distractions
  • Configure smart home devices like Alexa and Apple Watch
  • Confirm and organize contact information
  • Location sharing options for staying connected with family
  • Review and simplify email settings
  • Provide an easy to read follow up summary

Common Questions About Our Services

1My parent keeps answering unwanted calls. Can you help?
Yes. Many older adults were raised to be polite when the phone rings, which can make it difficult to ignore unknown callers. We help by adjusting call settings so that verified contacts come through clearly, while unrecognized numbers are managed quietly in the background.
2Can additional devices like an Apple Watch or Alexa help my parents stay connected?
Absolutely. Devices like Apple Watch and Alexa can be set up to complement your parent’s daily activities. An Apple Watch can be configured for health monitoring, family check-ins, and fall detection, while Alexa can be set up for reminders, schedules, and hands-free calling. We make sure each device has a purpose and is easy to use.
3How long does an in-home visit typically take?
Depending on the number of devices and the level of configuration, the length of an in-home visit will vary. We review your specific setup in advance and schedule enough time to configure devices, provide guidance, and answer your questions. We do not run out the door after the equipment is configured, we stay until you feel comfortable with your technology.
4What happens if I have questions after the visit?
We encourage you to reach out any time you have a question. A quick call or message to our team is all it takes, and we will walk you through what you need. Our goal is to support you well beyond the initial visit.

Our Goals for In-Home Tech Support for Tacoma Seniors

Senior learning to use smartphone during in-home support visitWe have been through this with our own parents and know how important it is to keep them connected and confident with their technology. You want them to stay independent, and with today's available technology we can make that happen.

Our goal is simple: give Tacoma seniors the technology support they need to feel comfortable and confident, while improving their independence with smart devices.

 

LET'S GET STARTED!

Call or contact us for a complimentary pre-visit consultation

Whether you are looking to set up new devices, simplify existing technology, or just make sure everything is configured properly, InSite is here to help. Our Tacoma team will review your current technology, answer your questions, and put together a clear plan before we ever walk through your door.

Let's make technology work for your family.

CONTACT INSITE TO SCHEDULE A CONSULTATION!
or call (206) 251-8313

Page last updated: February 2026

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